Electronic Custom Distributors, Inc. Celebrates 55 Years and a New Way to Shop
Houston, TX - Local distributor Electronic Custom Distributors, Inc. (ECD) turned 60 this year and recently celebrated with a showroom renovation and anniversary celebration. ECD, in business since 1960, was started by Houston entrepreneur Charles Provenzano to be a one-stop shopping resource for electronic repair and supply.
As the industry has evolved, so has ECD. Now operated by Provenzano’s son, CJ, the family-run distributor continues to meet their customer’s needs in the audio, video, automation, security, wire, and telecommunication categories. CJ Provenzano credits the longstanding success of ECD to two major components: adaptability and customer support.
“ECD strives to match the pace of our advancing industry and remain on the leading edge by offering the best products, value, and customer experience,” CJ says. “We’ve educated our staff to ensure that we can help troubleshoot any issue and our new showroom has streamlined the whole checkout experience that will ultimately save our customers time and money.
The new showroom at ECD has tripled the customer shopping area. The shelves have been stocked with the most-frequently purchased items, allowing for quicker pick-ups.
“ECD provides hundreds of brands in-stock,” Mark Harris, General Manager says. “Having so many items easily accessible to our customers means that they can shop and compare top products to find which suits their job best. This saves costly time by avoiding returns and waiting.”
If you haven’t yet seen ECD’s showroom, you can stop by any time, Monday thru Friday between 7:30am – 5pm. ECD is located at 4747 Westpark Dr, Houston, TX 77027.
Have You Visited ECD Lately?
If you have not had a chance to stop by Electronic Custom Distributors in Houston lately, you may not recognize us! Over the past few years, ECD has streamlined Will Call and Customer Pick-up orders by offering two “quick service” options.
A huge renovation has taken place to expand the showroom. The stocked aisles and shelves provide customers with a “hands-on” way to compare stock and see product options prior to placing an order. Our objective is to reduce overall customer wait time and eliminate order inaccuracy, saving customers time and money.
In addition to the new expansive showroom, ECD has been committed to giving each customer a quick and easy checkout experience with drive-thru service – the fastest way to get back on the road. The drive-thru is located on the west side of our building. Simply turn into the shipping entrance and follow the convenient signs. We’ll bring your order right out to you!
Don’t forget to grab your free water or soda on your way out. We truly hope to deliver the best shopping and checkout experience possible. Our goal is to ensure that you have a wonderful experience while at ECD. If you have any suggestions on how we can further exceed your expectations, please let us know. Thanks for shopping at ECD!